freequently asked questions

The duration of a project at Averto Media depends on the scope, complexity, and specific requirements of the project. We always strive to deliver high-quality work as efficiently as possible while maintaining our standards of excellence.
Here are some general timelines for common projects:

Simple Projects (e.g., Product Photography, Social Media Graphics, Short Explainer Videos): 3–7 days
Standard Projects (e.g., Corporate Videos, Podcast Episodes, Brand Shoot, Logo Design): 1–3 weeks
Medium to Large Projects (e.g., Full Video Production with Animation, Complete Brand Identity, Ad Campaign, Website Development): 3–8 weeks
Complex Campaigns (Multi-video series, Full Digital Marketing + Content Strategy, Large Real Estate or Corporate Shoots): 2–4 months

Our Process:

Initial Consultation (1–2 days)
Concept & Script Approval
Pre-Production / Shooting
Post-Production & Revisions
Final Delivery

We provide a clear timeline with milestones during the proposal stage so you know exactly what to expect. Rush deliveries are possible for urgent requirements (subject to availability and additional charges).

Yes, we specialize in creating fully custom designs tailored to your brand’s unique identity, goals, and requirements.
At Averto Media, our expert graphic design team delivers original, creative, and professional designs across various needs, including:

Logo & Brand Identity Design
Custom Illustrations
Packaging & Product Design
Social Media Graphics & Banner/Ad Creatives
Flyers, Posters, Brochures & Catalogues
Business Cards, Stationery & Print Materials
Website & App UI Graphics
E-commerce Portfolio Design & Amazon A-Grade Portfolio Design
Table Books & Marketing Collaterals

Whether you need a complete brand refresh or a one-off custom design, we work closely with you from concept to final delivery, incorporating your feedback through multiple revision rounds.
We focus on designs that are not only visually appealing but also strategically aligned with your business objectives and target audience.

At Averto Media, we don’t just deliver content — we deliver results-driven creative solutions that help businesses grow. Here’s why thousands of clients across India trust us:

Proven Track Record: 8+ years of experience with 1100+ satisfied clients and 5400+ successful projects delivered.
Full-Service Expertise: We offer complete end-to-end solutions under one roof — from Video Production, Professional Photography, and Custom Graphic Design to Digital Marketing, Website Development, and more.
Professional Team: A dedicated team of 39+ creative professionals who bring creativity, technical excellence, and strategic thinking to every project.
Pan India Presence: We have successfully served clients across the country with our head office in Zirakpur and production studio in Chandigarh.
Recognized Quality: 7+ Awards & Accreditations for our work in media and marketing.
Client-Centric Approach: We focus on understanding your brand, objectives, and audience to create custom, high-impact solutions with multiple revision rounds and clear timelines.
Premium Portfolio: Trusted by leading brands including Havells, Zomato, Tata, Cadbury, Haldiram’s, Crompton, Mahindra, and many more.

We combine creativity with strategy to ensure every project not only looks great but also delivers measurable business value.

Yes, Averto Media provides dedicated post-project support and ongoing assistance to ensure your complete satisfaction.
What kind of support do we offer?

Revision Support: Multiple rounds of revisions during and after project delivery (as per the agreed scope).
Technical & Usage Support: Guidance on how to use the delivered videos, photos, designs, websites, or marketing materials.
Campaign Maintenance: Ongoing support for Digital Marketing projects (Social Media Management, Meta Ads, Google Ads, SEO, etc.).
Future Updates: Support for updates, new content, or extensions of existing projects.
Dedicated Account Manager: For most projects, you get a point of contact for any queries or future requirements.

We believe in building long-term relationships with our clients. Our team is responsive and committed to resolving any issues promptly.
How to reach us:

Email: info.avertomedia.com / avertomarketing@gmail.com
Phone: +91 7888-799-594 | +91 7814-999-584
Website: www.avertomedia.com

We typically respond to all inquiries within 24 hours (on business days).

Yes, we specialize in developing fully responsive and mobile-friendly websites.
At Averto Media, every website we create is built with a mobile-first approach, ensuring it looks professional, loads quickly, and functions smoothly across all devices — smartphones, tablets, laptops, and desktops.
Our Website Development Includes:

Responsive Design (automatically adjusts to any screen size)
Fast Loading Speed & SEO Optimization
User-Friendly Navigation
E-commerce Websites
Corporate & Business Websites
Custom Web Solutions
Mobile App Development (iOS & Android)

We focus on modern, clean, and conversion-oriented designs that help your business grow online while providing an excellent user experience on every device.

Yes, we specialize in website redesign and revamping.
Whether your current website looks outdated, is not mobile-friendly, or isn’t generating leads, our team can redesign it with a modern, fast, and conversion-focused approach. We improve design, user experience, loading speed, and SEO during the redesign process.

Yes, we offer flexible upgrade options.
If you start with a basic package (like logo design or simple video) and later want to expand to a full branding project, website development, or complete digital marketing campaign, you can easily upgrade. We will adjust the scope and provide a revised quote accordingly.

We understand plans can change.
You can cancel a project before work begins with a full refund of any advance paid (minus any consultation charges if applicable). Once the project has started, cancellation is possible with mutual agreement, and we charge only for the work completed till that point. We always try to be flexible with our clients.

No, there are no hidden charges.
We believe in complete transparency. All costs are clearly mentioned in the proposal/quotation before the project starts. Any additional work outside the agreed scope will be discussed and approved by you before proceeding.

We offer a free consultation (not a full project trial).
During this consultation, we understand your requirements, share ideas, and give you a clear quote and timeline. This helps you make an informed decision before committing to any project.

You will get regular updates throughout the project.
We assign a dedicated project manager who keeps you informed via WhatsApp/Email/Calls. You will also receive milestone-based updates (concept approval → shooting/ design → revisions → final delivery). You can track progress at every stage.

Yes, we have a standard work agreement / contract.
It clearly mentions project scope, timeline, deliverables, payment terms, and revision policy. This protects both parties and ensures complete clarity. The contract is simple and straightforward.

Yes, we offer discounts in certain cases:

For multiple services (combo packages)
Long-term or bulk projects
Referral discounts
Seasonal / festive offers

Feel free to discuss your requirements — we try our best to offer competitive pricing and value for money.

Head Office:
The Hermitage Plaza, 2nd Floor, Dhakauli, Punjab, Zirakpur
Production Studio:
Plot no. 417, Mauli Pind, Near Post Office, Chandigarh
We serve clients pan India.